Bought a lot of products.
At first, they reply really fast because I wanted to buy the products. Since I bought a lot, my shipping should be free . But the courier won’t send me the package because they said there’s some shipment fee I need to pay. So now they emailed me saying I’ll pay for it then they promised to refund me the money once I sent them the receipt. After I paid and sent them the receipt, they stopped responding. Until now, they haven’t responded to my emails and never refunded the $43 fee I paid the courier.
One of the products is broken btw. I Didn’t ask for a refund. only for that shipping but I guess they still don’t care :)